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About Us

United States

Discover the latest innovations and trends from the United States, where our store has products from renowned American brands. From modern technology to trendy styles, experience the essence of the American lifestyle only through Ubuy.

global presence

Global Presence

We've stamped our mark in 180+ countries and counting, making us your go-to international marketplace.

curated payment methods

Curated Payment Methods

We make your shopping experience convenient and secure with global payment methods like Stripe, Knet, and Paypal, along with local methods depending on your region.

wide range of products

Wide Product Range

Over 300 million products are waiting for you, picked from the top global fashion, electronics, beauty, and more brands.

customer support

Customer Support

Our reliable customer support team is here for you always for a seamless shopping experience. We also offer local language support in Arabic, Hindi and English!

Who We Are

We are your global shopping companions and have been so since our inception in 2012. Today, we've become a cross-border shopping paradise connecting customers in over 180 countries with limitless possibilities. We operate online stores in 180+ countries with products from the US, the UK, China, Japan, Hong Kong, Korea, and Turkey. Some of our primary features include:

about ubuy

How We Work

At Ubuy, simplicity is our forte. We have a straightforward approach to sweeten your shopping experience.

account

Account

Create your account to let us offer you a personalised shopping journey.

language

Language

We offer services in English and local languages for your convenient and pleasant shopping experience.

explore

Explore

Use our global search engine to find products and categories effortlessly.

search

Search

Discover over 300 million brand-new, unique products from the best international brands with a click.

delivery

Delivery

We deliver happiness worldwide through local and global logistics partners.

genuine products

Genuine Products

When you shop with Ubuy, every product you purchase is 100% genuine. We source our merchandise from authentic suppliers and brands, so you receive only high-quality items. We understand how important trust is in online shopping. Our delivery of genuine products is a cornerstone of that trust.

top logistics partners

Top Logistics Partners

Transparency creates trust, and at Ubuy, we prioritise clear communication and reliable service. Whether tracking your order, understanding product details, or resolving an issue, we provide you with the support you need for a transparent and trustworthy shopping experience.

money back guarantee

Money Back Guarantee

Ubuy offers a 100% money-back guarantee on your purchases to show our confidence. We stand by the quality of our products, and your satisfaction is our priority. If you're unsatisfied with your order, we promise to make it right. This guarantee reflects our commitment to customer satisfaction to let you shop with peace of mind, knowing your investment is protected.

transparent and reliable

Transparent and Reliable

Transparency creates trust, and at Ubuy, we prioritise clear communication and reliable service. Whether tracking your order, understanding product details, or resolving an issue, we provide you with the support you need for a transparent and trustworthy shopping experience.

Why Our Customers Trust Us

There are hundreds of reasons why our customers love and trust us. Some reasons why:

why trust ubuy

What We Deliver

Our shelves are stocked with products that bring joy and utility to your life. From the latest tech gadgets to trendy fashion pieces, beauty essentials, and much more, Ubuy brings you a world of quality and variety. Our categories include:

  • fashion Fashion & Jewellery
  • electronic items Electronics
  • cell phones and other accessories Cell Phones & Accessories
  • health and household Health & Household
  • baby and toddler Baby & Toddler
  • home goods and appliances Home Goods
  • grocery foods Grocery & Gourmet Food
  • perfumes and deo fragrances Perfumes & Fragrances
  • tools and home improvements available Tools & Home Improvements
  • office related products Office Products
  • beauty and personal care products Beauty & personal care
  • sports Sports & Tools
  • luggage Luggage and Travel Gear
  • books available Books
  • automotive items Automotive
  • musical instrument Musical Instruments
  • supplies for pet Pet Supplies
  • outdoor sports Sports Outdoors

Join us on this journey to explore the world with Ubuy, and let us deliver happiness to your doorstep.

Ubuy’s Journey

A Timeline of Excellence

01

2012 - The Genesis

Ubuy emerged on the e-commerce horizon in 2012 with a vision to redefine the online shopping experience. Our journey begins in Kuwait, laying the foundation for what would soon become a global shopping phenomenon.

03

2017-2018 - Crossing Continents

Ubuy took a bold step forward by opening online stores in 50+ countries, from New Zealand to India and Australia to South Africa. Our customers get a better shopping experience with a growing range of authentic and premium products.

02

2013-2016 - Expanding Horizons

With an initial focus on the MENA Region, Ubuy expanded its operations to Saudi Arabia, Qatar, the United Arab Emirates, Turkey, Egypt, Kuwait, and beyond. The journey gained momentum as our international shopping platform took root in diverse cultures.

ubuy journey

02

2013-2016 - Expanding Horizons

With an initial focus on the MENA Region, Ubuy expanded its operations to Saudi Arabia, Qatar, the United Arab Emirates, Turkey, Egypt, Kuwait, and beyond. The journey gained momentum as our international shopping platform took root in diverse cultures.

03

2017-2018 - Crossing Continents

Ubuy took a bold step forward by opening online stores in 50+ countries, from New Zealand to India and Australia to South Africa. Our customers get a better shopping experience with a growing range of authentic and premium products.

04

2019-Present - A Global Marketplace

Ubuy is reaching new heights by unfurling its operations in 180+ countries and counting. Our international shopping experience brings the world closer to you. With numerous product categories for customers everywhere, you can think and shop without bounds! As we move forward, we aim to dominate the global shopping industry while providing exceptional customer service.

Ubuy Life

Where Work Feels Like Home

Ubuy Life is a vibrant hub of passion and purpose. We've cultivated a workplace that feels like a second home, where the energy is contagious and the spirit is collaborative. In our offices, creativity thrives, and teamwork is second nature. We're a community together, celebrating diversity and encouraging inventive thinking. We believe in a healthy work-life balance, where a fulfilled life outside work boosts our collective success.

At Ubuy, we continuously learn to stay ahead in the e-commerce sector. But beyond all the tasks and projects, Ubuy Life is about people. We're a supportive family, cheering on each other's victories and navigating challenges together. Know more about Ubuy Life and join us at Ubuy, where work is more than a job – an everyday adventure in a welcoming community.

ubuy life

Customer Support at Ubuy: Your Joy, Our Priority

At Ubuy, along with our products, we also deliver a seamless and delightful shopping experience. Our customer support team ensures your satisfaction every step of the way.

24/7 support

24/7 Support

We understand your questions and concerns can arise anytime. That is why our customer support operates around the clock, with 24/7 assistance. We're here to help whenever you need us, whether you’re an early bird or a night owl.

native language support

Native Language Support

Get your emails answered in your native language, making communication smooth and effortless.

ubuy iphone
customer centric approach

Customer-Centric Approach

At Ubuy, we prioritise your needs and concerns so you feel heard and valued. Your satisfaction is our priority, and we always go the extra mile to exceed your expectations.

quick response time

Quick Response Time

Time is of the essence, especially when you have questions or issues. Our quick response times promptly get you the assistance you need to minimise disruptions to your shopping experience.

Ubuy's Commitment to the Environment

Ubuy is actively working to reduce our carbon footprint by improving logistics channels and exploring green energy sources. Through 3-ply cardboard boxes, we secure your products while reducing packaging materials. You receive your products in a safe and eco-friendly way through these boxes! We also use brown paper bags for packing your products to reduce plastic usage while covering your products properly. Our eco-friendly packaging decreases our carbon footprint and simultaneously secures your packages. We’re committed to creating a sustainable and eco-conscious shopping experience for your better tomorrow.

For further queries, please visit our Frequently Asked Questions.